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Our goal here at VMI Sports® is to offer premium quality products at an affordable price. These are the products that we hope you will trust to incorporate in your everyday lives and to help with your fitness goals. What was once a vision, we turned into creating innovative formulas with outstanding flavors and trust us, we have a variety of them! Matter of fact, we love our products and flavoring so much if you don’t like them as much as we do, we’ll give you your money back! No strings attached!
If for some reason you are not pleased with our products, please contact our customer service team by emailing firstname.lastname@example.org and/or contacting us via our live chat found on our website where we’d be happy to proceed with the return process.
Please be sure to provide us with the following information when contacting:
1. Provide Contact Information:
Reason for Return
Specify whether the product is partially opened or unused
2. Return Policy:
Up to 7 Days after purchase:
Customer is subject to a 100% money back guarantee where they can receive their full purchase refunded back to their source of payment
Up to 30 Days after purchase:
Customer is subject to a 100% money back guarantee in the form of Store Credit, where they can use it towards other products on our website.
To ensure you have the best experience possible with VMI Sports®, we will happily refund you the order total after shipping and any applied discounts are considered.
* In some cases, we will also accept an exchange for items of equal or lesser value, however, you are responsible for the shipping of return label, which is automatically deducted from your original purchase amount. Applicable to purchases made only on www.vmisports.com. Any retail purchases are to be handled by the store in which you purchased product/s, and are subject to their return policies. We will however do our best to help with any specific questions or concerns about a specific product.
**Does not include accessories, shakers or clothing. Any purchases that are made after 30 days are not eligible for return. Please remember that taste is subjective, and we have a very wide variety of flavors. To avoid flavor related returns, please choose wisely. Only returns with issues in the quality of the product itself, will be considered.
Please note: Any product added to an order as a part of a promotion (for example but not limited to, any site wide BOGO deal) - the free item is not subject to our return policy.